At UCruise, we are committed to protecting the privacy and security of all individuals who use organizational cab services, including employees and drivers. This Privacy Policy outlines how we collect, use, store, and protect your personal information within the UCruise application.
This policy applies strictly to the use of the UCruise mobile application designed for internal transportation of employees of partnered organizations.
Information We Collect
We collect the following types of information from employees (riders) and drivers:
Personal Identification Information
- Full name
- Employee ID (for riders)
- Contact number
- Email address
- Profile photo (optional)
Vehicle and Driver Information (Drivers Only)
- Driver’s license number
- Vehicle registration details
- Insurance documents
- Driving history and ID proof
Location Data
- Real-time GPS location of the cab
- Trip start and end points
- Route history
Trip Information
- Pick-up and drop-off times
- Ride duration
- Distance traveled
- Feedback and ride rating
. Device Information
- Device type and OS
- App version
- IP address
- Crash logs and performance data
Purpose of Data Collection
The data we collect is strictly used for operational and safety purposes, including but not limited to:
- Assigning and scheduling rides for employees
- Ensuring safety and accountability during rides
- Real-time route tracking
- Managing driver records and compliance
- Sending ride notifications and confirmations
- Providing customer support
- Improving App functionality and performance
- Conducting internal audits and reporting
Data Sharing and Disclosure
We do NOT share, sell, rent, or disclose your personal data with any third party or external organization.
Exceptions to this include:
- Internal Security Audits: Authorized internal audits conducted to improve service quality and safety
- Emergency Situations: Limited information may be disclosed to emergency services in case of an accident or threat to life
Data Security
We implement robust administrative, technical, and physical safeguards to protect your data, including:
- Secure cloud-based servers with restricted access
- Two-factor authentication for user login
- Role-based access to sensitive data (e.g., only admin sees complete logs)
User Rights
Access and Correction
Users have the right to view and request correction of their personal information via the App or by contacting the admin team.
Data Deletion
Upon employee exit or driver contract termination, user data will be deleted or anonymized within 30 days unless otherwise required by law.
Opt-Out
Since this is an organizational app, opting out of data collection may restrict access to essential services. Users may, however, raise concerns or opt-out of marketing messages or non-essential alerts.
Use of Cookies and Tracking Technologies
UCruise may use limited tracking technologies (such as cookies or analytics tools) to improve app performance and user experience. This does not involve any third-party ad tracking or profiling.
Children’s Privacy
UCruise is intended only for authorized adult users (employees and registered drivers). We do not knowingly collect or store data of individuals under the age of 18.
Changes to the Privacy Policy
UCruise may update this Privacy Policy from time to time. All updates will be communicated through the App and the official communication channel of the organization. Continued use of the App after updates constitutes your acceptance of the revised policy.
Contact Information
If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at:
UCruise Data Privacy Team
Email:
Phone: +91 90567 63902
By using the UCruise app, you acknowledge and agree to the terms of this Privacy Policy.